Terms & Conditions

NUVRA Nouvelle Lumière is a premium streetwear brand selling fashion products and accessories exclusively through our online platform. All transactions are conducted through NUVRA's official website and authorized partner platforms.

• Account creation is required to make purchases and access exclusive member features.
• Provided data must be accurate, complete, and periodically updated.
• You are fully responsible for account and password confidentiality.
• NUVRA reserves the right to suspend or close accounts in case of policy violations.

NUVRA strives to ensure product information, pricing, and stock levels are always accurate. However, we do not guarantee all information is completely error-free.

If stock is unavailable after ordering, NUVRA will contact you with options for full refund or equivalent product replacement.

• Displayed prices include applicable taxes (unless otherwise stated).
• Available payment methods: bank transfer, digital wallets, and Midtrans.
• Payments must be made according to instructions provided on the site within specified time limits.
• NUVRA reserves the right to reject or cancel orders with invalid payments.

• Shipping is based on the address provided during checkout.
• Delivery times may vary depending on location and shipping service.
• NUVRA is not responsible for delays caused by third-party shipping services.

• Return requests must be made within 7 days of product receipt.
• Returned products must be in original condition, unworn, and include original packaging.
• Return shipping costs are the customer's responsibility, except for NUVRA errors.
• Refunds are processed after product receipt and inspection by our team.

All content on NUVRA's site (images, text, logos, designs) is exclusive property of NUVRA Nouvelle Lumière.

Strictly prohibited: copying, distributing, or using our content for commercial purposes without written permission from NUVRA.

NUVRA is not liable for direct or indirect losses resulting from website use.

We do not guarantee 100% continuous availability of the site and reserve the right to perform technical maintenance at any time.

NUVRA reserves the right to modify these Terms & Conditions as needed for business operations.

Changes will be announced on NUVRA's official site. Continued use after changes indicates acceptance of updated Terms & Conditions.

These Terms & Conditions are governed by the laws of the Republic of Indonesia.

Any disputes will be resolved through legal channels according to applicable regulations in Indonesia.